Bug Reports & Suggestions


Help Jianghu grow by submitting detailed reports of bugs, errors, glitches and suggestions


Postby 651289948390024 » Fri Jul 28, 2017 2:16 pm

After the update, issues have occurred. That is;
1: Very laggy, I can tell for a fact that it's not my internet making the game so laggy. Checked settings to lowest on gameplay, checked my IP address on internet and everything.

2: In a large populated event, game usually crashes (chaos war, school war) I think the game can't handle all the players during the event making my ping higher than average before the update.

3: Frozen! In school war, I cannot attack at all. At some point my character can move but can't attack, these usually happen during school war, xp and silver quests (2x daily), and chaos war.

4: I guess being laggy and glitchy is the main thing I really wanted to point out as an issue in the gameplay. After the update, my character was perfectly fine, smooth movements and I could attack and move at same time. But now, so many things have happened. (Not saying that the update was a bad thing)

Consider fixing these issues, thank you !
Posts: 5
Joined: Sat Apr 22, 2017 8:30 am

Re: Issues

Postby Crescendo » Mon Jul 31, 2017 2:06 am

play the original Chinese version, its so much better than this English translated one....
Posts: 20
Joined: Mon Jul 10, 2017 1:47 pm

Re: Issues

Postby Lingxiao » Tue Aug 01, 2017 1:54 am


Dear Player. Thank you for contacting us.As you said,after the new update,you meet many issues in game,such as lag,game crash,can't attack in some events,sorry for all inconveniences.Would you please kindly send your problem to our email?Because we want to confirm something with you,hope you can understand.Our email address is swordofshadow-support@snailgame.net. :)

Thank you for your support,have a good one.
Best Regards,
SOS Support Team
Posts: 121
Joined: Thu Mar 30, 2017 1:16 pm

Re: Issues

Postby Crescendo » Thu Aug 03, 2017 2:44 am

don't waste your time to email them, the devs is basically a lazyass who never want to fix anything...

I already emailed them to fix just an UI bug that only occured with english language, the other lang got no bug, and they just ask me to wait for new update..

Posts: 20
Joined: Mon Jul 10, 2017 1:47 pm

Re: Issues

Postby Crescendo » Thu Aug 03, 2017 2:46 am

the GM also nonexistent with too many spam in proximity chat...
they do nothing, waiting to be spoonfed from player who report...
Posts: 20
Joined: Mon Jul 10, 2017 1:47 pm

Re: Issues

Postby robinperker007 » Fri Jun 07, 2019 10:03 am

Same issue I have been getting in my system. I have been facing a problem when my canon printer offline windows 10 appears everytime and due to that, I could not print anything.
Posts: 1
Joined: Thu Jun 06, 2019 10:15 am

Re: Issues

Postby rober1833 » Wed Jul 03, 2019 12:06 pm

I was facing the same issue while playing the game. The issue was resolved by tech support expert at geek squad. You can take a look for more information.
Posts: 1
Joined: Wed Jul 03, 2019 12:02 pm
Location: New york

Re: Issues

Postby gerrykirsten » Fri Jul 05, 2019 11:37 am

HP Printer Support is active helpline that is available round the clock to resolve Hp printer problems. If you face any problem with your printer like device is not working properly, paper jamming issue, cable wire problem and others then reach experts at HP Printer Support Number and get instant help.
Posts: 1
Joined: Fri Jul 05, 2019 11:34 am

Dial QuickBooks Phone Number To Fix Unknown Error

Postby JOYMARKSON30@GMAIL.COM » Thu Jul 25, 2019 10:15 am

QuickBooks is financial management software. In this, you can straightforwardly deal with your personal as well as official financial data. It is available for several platforms such as windows, Mac, DOS and further operating systems as well. Sometimes at the time of using QuickBooks you may see an error message that says ‘an unknown error” or Oops error. When this error is displayed on your screen, then you don’t need to be worried as this is just a minor one that is due to some server issue. This issue will be sort out automatically, but you have to wait for 24-48 hours. Dial
QuickBooks phone number +1-888-817-0312. if you want to resolve this error at this moment.

Contact Us

Johns Creek, GA 30005

Toll Free Number: +1-888-817-0312

https://www.quickbooksphonenumber.com/q ... er-service



https://www.reddit.com/r/Infographics/c ... e_support/

https://www.edocr.com/v/vdz5dlbx/joymar ... Quickbooks
Posts: 1
Joined: Thu Jul 25, 2019 9:48 am
Location: Johns Creek, GA


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