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Spam at Suzhou

Fri Jul 14, 2017 5:32 pm

I signal many spam's bot for paying services cheat's links. They are connected 24/7 on server EU-S3 Undulating Sword, it's been a long they are spamed proximity chat...
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Re: Spam at Suzhou

Sun Jul 16, 2017 6:56 am

In A&P-S8 too....

Re: Spam at Suzhou

Sun Jul 16, 2017 2:19 pm

And the GM or devs don't care about this....

This game has gone to drain with this support attitude...

Re: Spam at Suzhou

Sun Jul 16, 2017 6:24 pm

I can see that.... It's unprofessional of them...

Re: Spam at Suzhou

Sun Jul 16, 2017 11:21 pm

LOUISE936@LIVE.FR wrote:I signal many spam's bot for paying services cheat's links. They are connected 24/7 on server EU-S3 Undulating Sword, it's been a long they are spamed proximity chat...

Greetings,

Dear Player. Thank you for contacting us.I have frozen these two players,thanks for your report,my friend.If there's any other questions, please feel free to contact us.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team

Re: Spam at Suzhou

Sun Jul 16, 2017 11:22 pm

113610777323466045800 wrote:In A&P-S8 too....

Greetings,

Dear Player. Thank you for contacting us.Please send related screenshot to our email,our email address is swordofshadow-support@snailgame.net.Then we will check and freeze them.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team

Re: Spam at Suzhou

Tue Jul 18, 2017 4:42 pm

Lingxiao wrote:
LOUISE936@LIVE.FR wrote:I signal many spam's bot for paying services cheat's links. They are connected 24/7 on server EU-S3 Undulating Sword, it's been a long they are spamed proximity chat...

Greetings,

Dear Player. Thank you for contacting us.I have frozen these two players,thanks for your report,my friend.If there's any other questions, please feel free to contact us.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team

Thank you so much for frozen these bots. Today I see an other one on the same server.
Attachments
PicsArt_07-18-06.37.57.jpg
PicsArt_07-18-06.37.57.jpg (131.82 KiB) Viewed 5425 times

Re: Spam at Suzhou

Tue Jul 18, 2017 10:00 pm

LOUISE936@LIVE.FR wrote:
Lingxiao wrote:
LOUISE936@LIVE.FR wrote:I signal many spam's bot for paying services cheat's links. They are connected 24/7 on server EU-S3 Undulating Sword, it's been a long they are spamed proximity chat...

Greetings,

Dear Player. Thank you for contacting us.I have frozen these two players,thanks for your report,my friend.If there's any other questions, please feel free to contact us.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team

Thank you so much for frozen these bots. Today I see an other one on the same server.

Greetings,

Dear Player. Thank you for contacting us.I have frozen this player,thanks for your report,my friend.If there's any other questions, please feel free to contact us.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team

Re: Spam at Suzhou

Wed Jul 19, 2017 8:27 pm

Hello ! Thanks for your work, i'll signaled every time for help this game. I saw these players too, same server (EU-S3 Undulating Sword)
Attachments
PicsArt_07-19-10.19.31.jpg
PicsArt_07-19-10.19.31.jpg (126.19 KiB) Viewed 5398 times

Re: Spam at Suzhou

Fri Jul 21, 2017 12:36 am

LOUISE936@LIVE.FR wrote:Hello ! Thanks for your work, i'll signaled every time for help this game. I saw these players too, same server (EU-S3 Undulating Sword)

Greetings,

Dear Player. Thank you for contacting us.I have frozen this player,thanks for your report,my friend.If there's any other questions, please feel free to contact us.

Thank you for your support,have a good one.
Best Regards,
SOS Support Team
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